Full 25-point door and opener safety check with every visit - springs, cables, rollers, tracks, and your LiftMaster or Chamberlain opener included
You get a price before we start. It does not change when the truck arrives.
Before
After
Before
After
Before
AfterThe Servo Garage Doors Arlington Guarantee
Since 2015, we’ve repaired and installed over 18,000 garage doors across Arlington, and every single one left with the same thing: a written price agreed before work began, and a documented photo record when the technician left. Our guarantee is not a handshake. It’s the 365-Day Done Right Promise, backed by The Haven Standard and our terms page. If a repair we performed isn’t right, we return and make it right. That’s the whole promise. No fine print about “normal wear,” no re-diagnosis fee. Marcus Deller, Owner, signs off on how we run jobs, and the documentation trail proves what happened on yours.
What’s Covered
- Workmanship on every repair and installation. If something we touched fails within 365 days, we fix it at no charge under the Done Right Promise.
- Parts we install, handled honestly. Before we quote a replacement, we photograph the failed part so you see exactly what failed and why.
- Cleanup, every visit. Old springs, broken rollers, bent track, opener boxes: we haul it out. The only thing we leave is a working door and the photo record.
- On-time arrival with a named technician. When you book, you get a name and an on-the-way text, not a four-hour window and a recording.
- Flat, written pricing before any work starts. Clause 1 of The Haven Standard. The price on the page is the price on the invoice. No surprises.
Our Satisfaction Promise
Here’s the make-it-right process, in order. You call and tell us what’s wrong. We send a background-checked, uniformed technician to your Arlington home. The technician diagnoses the problem, shows you the failed component, and hands you a written scope with a flat price. You approve it or you don’t, and you owe nothing for the visit if you decline. After the work, you receive a documented photo record of what was found and what was done. If within 365 days the repair isn’t holding up the way it should, we return and correct it. That’s what “done right” means to us, and we put it in writing because Marcus has seen too many Arlington homeowners handed a bill and a shrug.
Not happy with something that isn’t a failed part, like the way the door balances or the noise level after a spring change? Call us. We’ll send a technician back out and we’ll stay until it’s right. The 365-Day Done Right Promise isn’t limited to parts failure, it covers the workmanship we performed.
BeforeAfterLicensed & Insured Backing
A guarantee is only as good as the company standing behind it. Servo Garage Doors Arlington is independently owned and operated under The Haven Standard, which means the business holds its own local license and insurance. We don’t rent credentials from a parent brand. If something goes wrong, you’re dealing with a licensed Arlington business with real insurance coverage, not a middleman. The Haven Standard contributes the documentation system and the operating rules we agree to follow, including Clause 4, which is why the technician photographs the failed part before quoting a replacement. The license and the insurance are the quiet part of the guarantee: they’re what make “we’ll make it right” a legal obligation instead of a slogan.
Frequently Asked Questions About Our Guarantee
It covers workmanship on any repair or installation we perform. If a part we installed fails because it was installed incorrectly, or a door we balanced goes out of balance, we return and correct it at no charge within 365 days of the original job. The promise is backed by The Haven Standard and our terms page, not a verbal assurance. The same applies to any adjustment we made: if the door isn’t running the way it should after our visit, call (682) 452-1782 and we’ll schedule the return.
We install parts from all eight major brands we service, including LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor. Manufacturer warranties on parts vary by brand and model, and we document the specific part number and warranty terms on your written scope. Our 365-Day Done Right Promise covers our labor and workmanship independently of any manufacturer warranty. If a part fails within our promise window, we’ll handle the cost of our labor to replace it. Call (682) 452-1782 for details on your specific situation.
Bring the paperwork. Our Free Second Opinion lets you get a second set of eyes on any written estimate from another Arlington garage door company, no coupon or code required. We’ll assess the diagnosis and give you our own flat, written price. There’s no obligation to hire us. If the other estimate missed something or quoted work you don’t actually need, you’ll know before you spend a dollar. Call (682) 452-1782 and mention the estimate.
You receive a documented photo record of every visit. That includes photos of the failed component before replacement, the new part after installation, and completed work on the door and opener. You also receive a written scope with the flat price you agreed to, and a record of the work performed. This documentation traces back to the founding rule Servo was built on in 2015: the customer sees the failed part before anyone quotes a replacement. The photo record is included, not optional.
Yes. Clause 1 of The Haven Standard requires a flat, written price and written scope delivered before any work begins. On every job, no exceptions. You approve it first. The price you approve is the price you pay. That’s the entire point of how we operate, and it’s why we never ask anyone to “call for a quote” after the fact.
Written by Marcus Deller, Owner at Servo Garage Doors Arlington, serving Arlington since 2015 under The Haven Standard.